Spectrum is the worst.

submitted by Choclate1893Pepsi from self.Rant

Spectrum is just absolutely awful. I CAN NOT EVEN BELIEVE THEY ARE ALLOWED TO PROVIDE SERVICE TO PEOPLE, LET ALONE EXIST. Every fucking week, all I get is constant disconnections, or my internet becomes slow as a fucking snail. They keep flipping us off for being a long-time customer and they have incompetent and TERRIBLE customer support. They act like they don't even fucking know a solution to a problem THEY created. And because I live in a rural area, Spectrum is the only option I have. Once Google Fiber becomes available in my area, I will leave this piece of shit provider in a fucking heartbeat, CANCEL my cable subscription with Spectrum for YouTube TV, JUST so our internet will ACTUALLY FUCKING WORK! And I don't give two shits about their 'early termination fees'. I will NOT PAY A FUCKING FEE JUST TO DROP THEIR SHITTY SERVICE. I will just terminate my subscription early and that's it. Spectrum can go suck a dick. I hope their CEO burns in the deep, dark, eternal fires of Hell.

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[–]mongre 2 insightful - 2 fun2 insightful - 1 fun3 insightful - 2 fun -  (0 children)

Stop complaining. Put a local ad up and gather supporters to finance an ISP. Many cities have installed their own internet. https://startyourownisp.com/

[–]Tiwaking 1 insightful - 1 fun1 insightful - 0 fun2 insightful - 1 fun -  (0 children)

I was expecting a rant against the ZX Spectrum and was mildly disappointed. However this Spectrum Cable seems terrible!

[–]Zapped 1 insightful - 1 fun1 insightful - 0 fun2 insightful - 1 fun -  (0 children)

I used to have Time Warner cable and internet. I never had any problems and their customer service was great when I needed something. They even helped to get us the best unadvertised price on cable packages. Then Spectrum took over after the merger. All the stories I heard, like yours, came true for me. Lies about pricing and quality, and poor customer service. They forced me into a cable-cutter. If I had another option for internet, I would drop them altogether.

[–]alanwake 1 insightful - 1 fun1 insightful - 0 fun2 insightful - 1 fun -  (0 children)

Agree with you. I have problems with this platform myself. Especially with account login.I know that technical support is always important for users, it allows you to quickly solve a problem or find out the answer to questions that interest you. I myself use https://howly.com/chats/i-missed-a-payment-because-i-forgot-to-change-my-payment-method/ when problems arise due to certain technical issues