I can't create or edit contacts in my phone.

submitted by Smalls from self.help

I have an Android phone and recently I have been unable to create or edit contacts. The contacts app crashes as soon as I try. I have force stopped most apps and all the newer apps installed. I have cleared the cache in the contacts app. Any ideas?

all 8 comments
sorted by:
top
newinsightfulfun

[–][deleted] 3 insightful - 1 fun3 insightful - 0 fun4 insightful - 1 fun -  (2 children)

Reboot if you haven't tried it, you can also try uninstalling the contacts app from the play store and reinstalling it.

What type of android is it? Someone might have experienced this before and found a fix.

If all else fails you can try using a different contacts app (I had to recently change messaging apps bc of a bug) or do a factory reset.

[–]Smalls[S] 1 insightful - 1 fun1 insightful - 0 fun2 insightful - 1 fun -  (1 child)

Will rebooting erase my data?

[–]Mcheerios 1 insightful - 1 fun1 insightful - 0 fun2 insightful - 1 fun -  (0 children)

Yes.

[–]Drewski 2 insightful - 1 fun2 insightful - 0 fun3 insightful - 1 fun -  (1 child)

Have you restarted the phone?

[–]Smalls[S] 1 insightful - 1 fun1 insightful - 0 fun2 insightful - 1 fun -  (0 children)

Yes. I have found that sometimes updates can cause issues until I restart it twice after the update.

[–]hfxB0oyA 2 insightful - 1 fun2 insightful - 0 fun3 insightful - 1 fun -  (0 children)

Worst case, do a factory reset. If it's standard Android, your accounts will be backed up to the cloud and will be reloaded onto your phone during the setup.

[–]Mcheerios 1 insightful - 1 fun1 insightful - 0 fun2 insightful - 1 fun -  (0 children)

Me neither.

[–]Jiminy 1 insightful - 1 fun1 insightful - 0 fun2 insightful - 1 fun -  (0 children)

Never update